Last updated: 8 September 2026
Write to [email protected]. It is the only address we use, a person reads it, and replies normally take two to three business days.
A useful report
The page, the sentence, and what should be there instead. A screenshot plus your browser and device for anything visual.
Our subject is the sequel and its mobile build, so questions here usually start with an install: where the file came from, what it asked for, and whether the demo behaves like the paid version.
What to include
Name the page, quote the sentence and say what should be there instead. For anything visual, a screenshot plus your browser and device usually lets us reproduce the fault on the first attempt.
What we cannot help with
Anything inside a casino account: deposits, bonuses, verification, locked balances, closed accounts. We are not the operator and have no access to those systems. That has to go to the operator's own support, which is also the faster route.
Broken downloads
Install links go stale when operators move a file. Send the page address and your device and we can usually reproduce it first try.
Nothing here limits rights granted to you by the law where you live.